Who we are and what lunas offers
We at lunas build our platform around three core services: slot games with tournament structure, live-dealer tables, and sportsbook coverage. Each service integrates into a single account, so members in Jakarta, Surabaya, Bandung, Medan, and Semarang access all three from the same login.
Our slot portfolio emphasizes scheduled tournaments rather than casual play. We run Aviator and Fortune Tiger hourly during peak times. Sweet Bonanza holds weekly leaderboard events. Gates of Olympus and Mahjong Ways tournaments are scheduled daily. Members know exact play windows in advance and can plan their entertainment accordingly.
Account setup and verification on lunas
We require identity verification before any member can fund or withdraw from lunas. Our process starts with email confirmation, followed by document upload (ID card or passport scan). Once verified, members link a payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer.
Our verification team processes applications during business hours. We may request additional documents or clarification. Account recovery and password resets are handled via email and in-app support. We do not share member data with third parties outside our payment processing and regulatory obligations.
What we offer at lunas
- Slot tournaments with fixed play windows (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways)
- Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) with multi-camera studios
- Sportsbook coverage of football, badminton, MotoGP, and esports markets
- Multiple payment methods (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment)
- Standard account verification and customer support during business hours
Why members choose lunas
Our members value the unified experience. Instead of maintaining separate accounts for slots and sports, they use one lunas account across all entertainment types. Tournament schedules are published in advance, so members can plan sessions during Liga 1 matches, Piala AFF fixtures, or around holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi.
We prioritize transparent settlement. Slot tournament results are posted in real time. Live-dealer rounds settle instantly. Sportsbook matches settle once official sources confirm outcomes. We process withdrawal requests during business hours after standard account and payment verification.
Our jurisdiction and service availability
We do not offer our services in jurisdictions where online gaming is prohibited. Our services are available only where local law permits. Members are responsible for verifying that access and use comply with their own jurisdiction's law.
Our platform operates in English and serves Southeast Asian payment methods. We support online payment, mobile wallets (e-wallet, mobile banking, local payment, online payment, e-wallet), and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). Support is available during business hours via email and in-app messaging.
- Account verification
- Email confirmation, document upload (ID/passport), payment method linking. Processing during business hours.
- Slot tournaments on lunas
- Fixed play windows announced in advance; real-time leaderboards and settlement after each tournament closes.
- Live-dealer play
- Multi-camera studios; rounds settle instantly; balance updates in real time.
- Sportsbook settlement
- Outcomes settled once official sources confirm results; subject to standard verification windows.
Our commitment to data security and support
We at lunas use standard security practices to protect member accounts and payment information. We do not share data with unaffiliated third parties. Our support team handles account recovery, verification inquiries, and withdrawal questions during business hours.
We maintain deposit records and settlement history within each member's account. Members can view transaction history, tournament results, and sportsbook outcomes at any time. We process withdrawals via the same payment method used for deposit, subject to verification and minimum account standing requirements.